PRIVACY & COOKIES

PRIVACY POLICY
US Ophthalmic is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy. We encourage you to read this privacy policy to ensure you understand US Ophthalmic privacy practices. This policy covers the US Ophthalmic website and is applicable worldwide.

COLLECTION OF YOUR PERSONAL INFORMATION
When US Ophthalmic collects any personal information on our corporate website, we will express our need for the personal data at the point of collection. Some of the reasons why we collect your personal information include:
  • participation in discussion groups
  • collaboration efforts
  • registration to membership programs or newsletter subscriptions
  • provide registered users a more personalized and meaningful experience on the US Ophthalmic website.

USES OF YOUR PERSONAL INFORMATION
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:
  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To provide contests, sweepstakes or other marketing promotional activities on the ezerusa.com or affiliate websites. Personal information may be collected to administer those programs.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To allow you to forward information to another individual such as a friend or co-worker. US Ophthalmic does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
  • To meet contract obligations.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information.

NON-PERSONAL INFORMATION COLLECTION
In some instances, US Ophthalmic may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the US Ophthalmic website.

SHARING YOUR PERSONAL INFORMATION
We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so. We may share your personal information within US Ophthalmic or any of our worldwide subsidiaries for purposes of data processing or storage.
We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.
We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.
We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of US Ophthalmic terms of use, or as otherwise required by law.
We will ask you for your opt-in consent to share your personal information with a third party for any other reason.

PERSONALIZATION
We may customize websites or newsletters for certain users based on the information they previously provided or that was collected through our websites in order to enhance the overall web experience.

SECURITY OF YOUR PERSONAL INFORMATION
US Ophthalmic is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

COOKIES
US Ophthalmic websites utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order. For comprehensive information about cookies in this website please refer to our Cookies Policy.

DATA RETENTION
US Ophthalmic will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or ad required by applicable laws or regulations.

LINKED WEBSITES
Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

NEWSGROUPS / FORUMS
US Ophthalmic newsgroups and forums are public. Please consider this before posting material to them.

TRANSFER OF PERSONAL INFORMATION
We may transfer your personal information to US Ophthalmic in the US, or to any US Ophthalmic subsidiary worldwide or to third parties acting on our behalf for the purposes of processing or storage.

RETURN POLICY
US Ophthalmic guarantees that for 30 days after the online purchase via its website (www.usophthalmic.com) of non-clearance / non-consumable products that did not work properly when they arrived or arrived in damaged condition can be returned for a full refund.

Non-clearance / non-consumable items that still are in the original unopened and undamaged box can also be returned to US Ophthalmic after 30 days of the online purchase with the shipping fees charged.

US Ophthalmic may test the equipment that are returned and impose a customer a fee equal to 20% of the product sales price if the customer misrepresents the condition of the product.

Any returned item under this return policy, that is damaged through customer abuse, misuse, improper installation, is missing parts, is missing the original package, manuals, and accessories, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.

TERMS OF USE

LEGAL NOTICES
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE.

TERMS OF USE
Welcome to the usophthalmic.com website (referred to as "Site"). By accessing this Site, you agree to be bound by the terms and conditions below (the "Terms"). If you do not agree to all of the Terms, please do not use the Site. This Site is property of US Ophthalmic, LLC (the "Company") and the materials on the Site are provided as a service to its customers and may be used for informational purposes only. The Company may from time to time modify or revise the Terms by updating this document. Your use of our Site following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the Site.

COPYRIGHT AND TRADEMARK NOTICE
This Site and its contents, including, but not limited to, text, photographs, graphics, illustrations, video, sound, diagrams and technical materials, forms, documents, and any other material (all such content collectively referred to as "Content") are protected under United States and international copyright laws and are property of their legal owners.